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    Phone Notifications For Non-Emergency Announcements | 2016-17
    Posted on 08/04/2016
    Beginning in the 2016-17 school year, schools will again be able to use phone notifications for non-emergency related announcements. This last school year, the district’s use of phone notification to families was restricted. We heard from numerous stakeholders, including many of our English Language Learner (ELL) families, that this restriction was a barrier to sharing and receiving critical district and school information. After further review and clarification of the Federal Communication Commission (FCC) rules, the district is launching a solution for families this fall.

    With new messaging capabilities, Seattle Public Schools launched SchoolMessenger InfoCenter to enable families to customize how they receive communications from their school(s) and the district.  

    Information regarding these changes was posted in the SPS School Beat Newsletter as well as on the SPS School Website > News > What's New > SchoolMessenger Update for Families and this SPS Family Communication Changes Handout.

    Every family was automatically enrolled to receive all messages from their school(s) and the district. This allows schools and district to use phone calls and email messages for non-emergency related issues in addition to emergency notices.

    Families are able to opt-out of non-emergency calls by changing their InfoCenter account preferences. Important: Families need to keep one number active for emergency announcement phone calls.

    How to Update Communication Preferences with InfoCenter

    1. There is a Voice activated opt-out feature available at the end of each school or district call.

    2. Download the InfoCenter app from the Apple App Store or Google Play Market.

    3. Go to Website: Note: To manage preferences with the app or website, you need to have an email address on file with SPS from your Student Verification Form and "Sign Up" an InfoCenter Account to make your changes.

    Updating Your Phone Number or Email Address
    The email that is shown on your Student's Verification Form is the email that is used to manage your InfoCenter account.

    Please use the Student Verification Form to update or add a phone number and email address. This form was sent home in your First Day Packet information in September.  If you need a new Student Verification Form please contact the Registrar Ms. Waters at


    Instructions To Opt-Out Of Non-Emergency Calls
     pdf icon  

    Visit SPS SchoolMessenger Information Update For Families

    Sign Up for the SPS School Beat Newsletter